Our Clients
WHY IT WORKS, WHEN YOU CHOOSE SUPREME
Strong Relationships, Strong Results
Our dedication to providing the highest quality customer services has brought us clients from many industry sectors such as; manufacturing, retail, educational, governmental and non-profit, including household name.
Our client retention is holding steady at 95% year-on-year and we have even seen clients who did not renew at one time, for whatever reason, who have since come back to us, something that is almost unheard of in this industry.
Very importantly, Supreme have taken the time to get to know us as people and a business. When asked, they offer proposals that meet our needs, but are not overly technical or up-spec’d. They will explain the options, pro’s and con’s and guide us through the decision making process. Larger projects like server installs, hardware upgrades etc. are well planned and executed. It is fair to say that Supreme Systems offer us value for money and peace of mind in relation to our IT support.
Stuart Milton – Director
Supreme offer a fast and efficient service. The response times are exemplary and they are always on hand to help answer any IT queries regardless of how obvious they may be. The team are extremely friendly and very professional. I would recommend using Supreme if you want an IT support company that you can partner with.
Head of Business and IT
Supreme Systems have been highly influential in developing our business plans. We have a dedicated technician who understands our current business needs, we have emergency call out to ensure we can professionally repair any unforeseen problems quickly…most problems are fixed within minutes through remote access by the helpdesk. We are constantly advised and encouraged to implement “better business systems” from our Client Services Manager Angela Hart and Steve who manages the Technical team (especially in these times) do not require capital expenditure.
Julie Hayward – Director
We initially used Supreme Systems in an emergency and we received a very fast and efficient service from them. We have now signed a contract with them and the guys and gals at Supreme are always on hand to diagnose our IT problems and 99.9% of the time they solve them straight away. They have recently installed a new server for us, and never complain when I’m on the phone asking what must appear to be some daft questions. We would definitely recommend this company for IT support.
Kay Stride – Director
Philip Vose
25/02/2021
We moved to Supreme over 4 years ago and they have been extremely helpful in improving our IT infrastructure. They are very good at responding and making sure that our systems are working well when there is an issue. Excellent customer service too.
Amelia Roberts
05/02/2021
I used Supreme at my previous company and was that impressed, i brought them in to the new company when i moved jobs. They are extremely professional and friendly, not to mention brilliant at what they do. I would highly recommend them to anyone.
Sarah Cockshott
14/12/2019
Great IT support
Stuart Milton
14/08/2019
We've been working with Supreme systems for about 3 1/2 years now. They started with an in-depth review of our systems and their principle is prevention of issues, rather than resolution of problems, e.g. they try to get the system running as well as it can to avoid users having problems that need to be addressed with phone support. Of course, this is not fully possible but it's refreshing to see this approach.When it is needed, we generally find their support by phone, remote access and on-site visits is very good. Their main strength is the people that work for them who are very friendly, amenable and seem to care. They do seem to go out of their way more than any previous IT support company that we've used.We've done some bigger projects with them, including server upgrades and changing email solutions and these have generally gone well with no major downtime as they tend to work these in out of hours.I would not hesitate to recommend them to another company.I'm updating my review of Supreme Systems to continue my endorsement of them. Another 3 years has passed and we remain extremely satisfied with their service. The quality of their advice and staff remains excellent and if anything has improved over the years from an already very high standard. Regular updates, new innovations and support engineers who understand the real world make this company a pleasure to deal with.I would continue to strongly recommend them to any prospective business looking to put their IT infrastructure in safe hands.
Nigel Smith
30/10/2018
Great forward thinking company who every business owner should consider to protect their digital health and well being to.
Helen Varden
25/02/2016
Supreme are an extremely friendly company, with professional, polite and efficient staff. Having used their services for about 2 years, I'd highly recommend them to anyone.
