The 4 Ps
WE DO THINGS DIFFERENTLY HERE AT SUPREME.
WE DO THINGS DIFFERENTLY HERE AT SUPREME.
It is about seeing things from your point of view – how IT impacts your business. This allows us to ensure that the services we provide are very much aligned to how you work and to your goals and aspirations.
Our clients (along with our suppliers and team members) are key stakeholders in our business. Our relationship with every client is governed by the 4Ps – a principle we employ to ensure we are always able to provide the best possible service.
Our helpdesk team will proactively resolve all support tickets in an open, honest and professional manner.
For the year ending December 2015 helpdesk results were as follows:
When you become a client, you are assigned your own dedicated Account Manager – your ambassador in our team. Your Account Manager will proactively act in your best interest to ensure that the services we deliver continue to meet your expectations.
Your account manager amongst other things will:
We don’t just monitor your systems – our network monitoring tools provide us with a 24/7, 360° overview of your IT infrastructure.
Amongst other things, this allows us to:
We want to only recommend technology that helps our clients become more productive – and in turn much more profitable. Our team are continually trained on the latest technologies and we have partnered with leading vendors such as Microsoft, Google, Cisco, Citrix and VMware to ensure we are the first to find out about their newest offerings.
Amongst other things, this allows us to:
For us success is not about how much money we make but more about how we can make our clients more profitable using technology.
It is about seeing things from your point of view – how IT impacts your business. This allows us to ensure that the services we provide are very much aligned to how you work and to your goals and aspirations.
Our clients are key stakeholders in our business. Our relationship with every client is governed by the 4P Promise – a principle we employ to ensure we are always able to provide the best possible service.
Our helpdesk team will proactively resolve all support tickets in an open, honest and professional manner.
For the year ending December 2018 helpdesk results were as follows:
When you become a client, you are assigned your own dedicated Account Manager – your ambassador in our team.
Your account manager amongst other things will:
We don’t just monitor your systems – our network monitoring tools provide us with a 24/7, 360° overview of your IT infrastructure.
Amongst other things, this allows us to:
We want to only recommend technology that helps our clients become more productive – and in turn much more profitable.
Amongst other things, this allows us to:
Contact us today to talk about your IT needs on 0121 309 0126