We have now been with Supreme Systems for nearly two years having previously utilised both small and nationally known companies for IT support. Since day one when they migrated our systems to new servers and upgraded our whole system over a weekend nothing has been too much trouble. When a solution is not immediately apparent they will undertake the necessary research to overcome the issue.

In a fast moving world our IT is key to our success in providing a fast efficient service to our clients and Supreme Systems are the ideal partner working in the back ground to ensure our computer systems are always fully operational.

As a small business, we don’t have the resources in house to manage our IT networks but still require on hand and immediate support with the resolution of major and everyday issues. We decided to use Supreme Systems to provide this support as after our initial meeting, we felt that a local small business would be able to provide the commitment and support we required. We have now installed a Windows 2003 Small Business Server supplied by Supreme and have support for all the users on our systems as and when needed. We have remote workers logging in securely to our data and monthly remote off site backups. Whether it is a simple printer issue or a pc unable to access important data, Supreme Systems are there to support us – that’s why we have confidence endorsing their products and services to any customer that require it support.

Supreme Systems have been highly influential in developing our business plans. We have a dedicated IT Manager who understands our current business needs, we have emergency call out to ensure we can professionally repair any unforeseen problems quickly…most problems are fixed within minutes through remote access by the helpdesk. We are constantly advised and encouraged to implement “better business systems” from our Client Services Manager Angela Hart and Steve the Technical Director which (especially in these times) do not require capital expenditure.

Based on our experience we would strongly recommend Supreme Systems. Give them a call even if you think your current IT solutions are satisfactory. These guys really do help broaden your horizon!

We have now been with you for 6 months both at Al-Hidaayah and Green Lane Masjid so I thought I would give you some feedback.

Having had experience of a few different IT support companies I can say that having SS as our IT support provider has been the best choice we could have made. As you know we had so many problems with our previous IT supplier but I’m happy to say SS are everything an IT support company should be for a small business like us.

The level of service we have received from SS has been excellent but a few specifics are:-

• Friendly, professional & capable staff (on this point I have to single out Richard as in my opinion he is a major plus for SS. He is the best IT support guy I have dealt with not just in terms of technical capability but also his friendly and very helpful manner.
• SS never say no! Whatever we need, SS can do it.
• All helpdesk tickets are dealt with promptly.

Please feel free to add both Al-Hidaayah & Green Lane Masjid & Community Centre to your list of client testimonials on your website.

I have only good things to say about Supreme Systems because whenever we have had issues with any of the areas supported by them, I have always found them to be extremely helpful.

Steve Palmer, the Technical Services Director, is a very conscientious guy and makes an effort to call us every so often to check on the support that we are getting and if we are happy with the same. Angie, their Client Services Manager is like a Rottweiler who was more worried about getting my website up and running than I was. She was proactively “hounding” me for information and the funny thing is, it felt like it was her website that needed to go live not mine.

It almost feels like a personalised service where they care about your business availability more than you do. I would recommend their service to anyone out there because of my pleasant experience.

Installing our Windows 2003 server and migrating our users onto the server was not an easy project but they made it all seem so easy. There was little or no distraction to the day to day running of the organisation. We have now decided to use Supreme Systems to manage our day to day IT and we look forward to a long and mutually beneficial relationship with your team!

Supreme Systems provide high quality value for money services time and time again. We now have systems working for twin-pharm now that we wouldn’t have had without this relationship.

We wanted an INTRANET SYSTEM that would improve communication, provide a centralised data access point and increase our staff productivity.

We approached supreme systems consultants who after a quick visit to our office, developed a Windows 2003, IIS6.0 based intranet system.

The service and end product offered were second to none…Well done.

We subscribe to SS PLATINUM support package and the service we have received so far truly befits the package. The staff at Supreme are responsive, attentive, ready to assist and frequently go beyond the call of duty to ensure that all our IT issues are resolved. We have been clients of Supreme for the past three years – we have just signed a contract for an additional 18months which shows how happy we are with them.

I would like to say at this point that I can clearly see the efforts you are making in order to resolve our current IT issues and I would like to thank you again as you continue to represent our interests.