Support 0121 312 0808   |   Sales 0121 312 0801
Gamma Horizon2024-04-04T17:27:39+00:00

Hosted Telephony
Discover Gamma Horizon

A cloud-based hosted phone system for your business
Horizon is a feature-rich, cloud-based business phone system that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.

Make the switch to Gamma Hosted Telephony

    What is a Hosted Phone system?

    Streamline your admin and guarantee business continuity with hosted telephony. Simply speaking there is no comparison – hosted telephony pricing is less than on-premise alternatives. Call costs are reduced and business productivity is increased – because responsibility for your calls is taken away from your IT team. With no capital outlay, no Private Branch Exchange (PBX) maintenance costs and low call costs, you can choose a hosted business phone system to suit your day-to-day needs. Ideal to support your remote-working team members by guaranteeing connectivity and excellent sound quality.

    What makes Gamma Horizon different?

    • Premium handsets plus desktop and mobile clients
      Flexibility comes as standard with Horizon. Offering the highest levels of phone interoperability for both desktop and mobile clients plus a choice of premium handsets to suit your business requirements.
    • Intuitive web interface providing feature control and user information
      With a team of experienced in-house software developers at your disposal you’re guaranteed a positive user experience. Manage the performance of the hosted phone system using a feature-controlled web interface.
    • The Gamma network – reliable and secure
      All the security of a cloud-based system with scale, reliability and high quality services by a dedicated team for your convenience. Quickly transfer your existing contact numbers onto the Horizon platform with minimal downtime.
    • World-leading Broadsoft call controller platform
      Focused on providing the best user experience in unified communications, combined with the widest set of features to support a wealth of industries. You can rely on a call platform already supporting millions of business users.

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    • Fully converged fixed and mobile features
    • Features compatible with all mobile devices
    • Make calls using native dialler
    • Maintain one number across all devices
    • Calls from mobiles presented with your landline number
    • Record all landline and mobile business calls
    • Receive and respond to messages from any location with a dedicated voicemail system
    • Access call reporting for all calls received or missed and all numbers dialled across all devices
    • Manage Horizon and mobile devices using one web portal

    Sales and General Enquiries: 0121 312 0801

    Support: 0121 312 0808

    Email: [email protected]

    Address: Morgan Reach House, 136 Hagley Road, Edgbaston, Birmingham B16 9NX

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      Reap the benefits of hosted telephony for your business

      Save time and resource with Horizon. As a one-stop, end-to-end solution you’ll be supported with everything from handsets to networks and constant connections. Gone are the days of separate voice and data providers – combine the two with Kalamazoo IT and reap the rewards:

      Save Costs:

      As a mobile converged/true-fixed solution, Horizon improves interoperability between fixed phone lines and mobiles. It also provides extremely competitive on-net rates for your business network.

      Economical price flexibility:

      Take advantage of free call termination to UK fixed destinations, including 01, 02 and 03 number ranges. This unique pricing initiative means you can offer a fixed-price solution to your customers, helping you to secure long-term deals by moving the conversation from price to the business benefits of IP telephony. If you prefer to, you can set the price your customer pays and this flexibility creates a uniquely-differentiated proposition giving you a significant edge.

      Easy to sell and encourages retention:

      Horizon’s ongoing development includes the addition of new features, upgrades to existing features and optional integration with third-party applications. Product development is managed by our in-house team and we actively seek input from our Channel Partners when it comes to discovering new ways to keep Horizon at the forefront of hosted IP telephony.

      Manage features in real-time:

      Designed and developed in-house, the intuitive Horizon web-based interface lets you implement and manage a wide range of features in real-time, giving resellers and their customers full and easy control of the entire telephony environment for improved efficiency and productivity, while minimising spend on expensive IT resources.

      Rich features as standard:

      Your teams can take advantage of time-saving features including: Auto-Attendants, Conferencing Facilities, DDIs, Extension Dialling and Speed Dials, Hot-desking, Hunt Groups, Pick-Up Groups, Remote Office, Time of Day Schedules and Twinning.

      Stay at the forefront of hosted IP telephony:

      Horizon is focused on your business and how it can support your timelines, budgets and hardware/software needs. We’ll ensure your on-premise and Cloud email work in tandem with your calendars and contacts throughout your migration while you keep your existing email systems running as long as you need them to.

      Reliable, trusted support:

      Horizon is a scalable system, designed to support your business needs, large or small. But you don’t need to rely on the system alone. Kalamazoo IT provide 24-7 UK support for your peace of mind including trouble-shooting support, number porting and training.

      Choose from a range of premium handsets:

      Fully-featured handsets from market-leading manufacturers for on-premise and mobile use.

      Need Hosted Telephony? – We’ve got you covered..

      Gamma Horizon Hosted Phone Systems – Nationwide. Our team of telephony experts are ready to respond to help you make the transition to an efficient and intelligent Cloud-based telephony solution. From Glasgow to London we’ve got your business covered and are committed to keeping you connected with every call on every device.

      Kalamazoo UK Map White
      • Birmingham
        With our HQ based in Edgbaston, Birmingham – we cover clients across the East & West Midlands.
      • Bristol
        North or south of Avonmouth our Bristol Hub is perfectly placed for services across the South West including Exeter, Plymouth and Swindon.
      • Berkshire (Slough)
        Our Berkshire based expert services covering West London including Berkshire, Buckinghamshire and the home counties.
      • Sussex (Crawley)
        From Hove to Hampshire our Sussex team has you covered. Servicing South London, East/West Sussex, home counties and Kent.
      • London (Docklands)
        Keeping you connected across the Capital our Docklands migration team covers East and North London and several home counties.
      • Glasgow (Scotland)
        Our Glasgow team stretches services across Scotland including Aberdeen, Edinburgh and Kilmarnock.
      • Liverpool/Manchester
        Ideally placed in Warrington our IT team provides rapid services across the North West including Cheshire, Lancashire, Merseyside and Greater Manchester.
      • Leeds (Yorkshire)
        Servicing Yorkshire and the North East our Leeds hub covers Sheffield to Scarborough and Harrogate to Hull.
      • Newcastle
        Strategically placed to service the North East our Newcastle Hub covers Gateshead, Northumberland, Sunderland and Middlesbrough.

      How does a hosted phone system work?

      Gamma Horizon offers a complete cloud communications system for your business, which easily gives control of your fixed and mobile telephony.

      Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.
      Record inbound or outbound calls for compliance, customer service or audit purposes. This optional feature allows secure online access to file storage and retrieval of call details. You can set Horizon to record some calls, all calls or record calls on demand.
      Horizon provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively. Set up is quick and easy with options to delegate control to the user or retain control of all individual user features.
      Different areas of your business have specific telephony requirements and Horizon’s Auto Attendant feature gives you the flexibility to choose the call options that suit you best. From announcements to opening hours, online orders or simply call routing to each department, Auto Attendant can save you time and resource while connecting your colleagues to customers quickly.

      Don’t just take our word for it..

      We’re uplifted by your uptime and dedicated to providing excellent service you can rely on. We’re not driven by awards and praise, our success comes from your satisfaction alone. And we couldn’t ask for more…

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      “We continue to work with trusted partners that contribute to the success of our business. Kalamazoo IT have again demonstrated their credentials with great commitment and dedication, ensuring that this project was a complete success.”

      Mark Witcomb, Head of IS Infrastructure, Howdens Joinery
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      “We wanted a good, reliable and local company to carry out networking jobs for us. Kalamazoo IT was ideally located – if we had a problem, within an hour or so, Kalamazoo could have someone with the right skills and knowledge to resolve the problem right there and then.”

      Shaun Curtis, Facilities Operations Manager, Rockingham Motor Speedway
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      “Now that we have on-site and remote backup, we are confident that our data can be recovered quickly, while our IT team can focus on core business and strategic projects. Kalamazoo IT really is helping us to keep the lights on 24/7 – they managed the whole process, they understand our business requirements and ensured these were met.”

      Mark Staffiere, IT Director, Lyco

      Why choose Kalamazoo IT?

      Kalamazoo now provides and recommends Gamma Horizon as your cloud-based hosted phone system. Our telephony experts can get you up and running with minimal disruption, across both small and medium sized organisations.

      We’re pioneers with proof of success. 50 years in fact. We were there at the beginning of the computer boom in the 1960s. And we’re still here now – at the forefront of technology and telephony providing IT support to businesses like yours – nationwide.

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      • 50 Years Experience
        in IT Support

      • Total UK Cover
        Nationwide IT Support

      • Award Winning
        Cloud services

      • 24/7 Support
        Peace of mind whilst you sleep

      Breaking News

      Hosted Telephony Updates.

      We founded our company on communication and know the importance of staying connected. As trailblazers of hosted phone systems services, we’re here to bring you the latest insights, technology news and industry innovations first. We also like sharing what’s new with us here at Kalamazoo IT, so grab a cuppa and browse our blog for the stories that will shape our future.

      Get Latest Updates

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      Your trusted Microsoft 365 partner.

      Larry Page had Sergey Brin. Ben had Jerry. Torvill had Dean. You’ve got Kalamazoo IT – your dynamic partner for hosted telephony services.

      Think of us as your extended IT team. A trusted voice at the end of the phone that takes away system-related stress and replaces it with strategic support for your business success.

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